On this page you can find the answers to any user problems with our Frequently Asked Questions.

Navigation and Search for a Hotel
(How do I search for a hotel with Turkey Hotel List?)

Search Results
(What do the search results mean?)

Booking and Payment
(I have found the hotel I want to book; how do I make a reservation?)

Contact Us
(I need to contact Turkey Hotel List, how do I do this?)

Enter the region, city, town name into search box and select "By Location" from the drop down menu of search criterias. Click "Search" button. (Figure 1)

Figure 1

Or enter the hotel name into search box and select "By Hotel Name" from the drop down menu of search criterias. Click "Search" button. (Figure 2)

Figure 2

Using The Map of Turkey:

Click the popular city or region name on the Turkey map. (Figure 3)

Figure 3

Using The Detailed Search Page:

Click the "Detailed Search" link on the search bar. You will be directed to the "Detailed Search" page. On this page,

Enter the region, city, town name into search box or Select the region, city, town name from the drop down menu of locations. (Figure 4)

Figure 4

Check the boxes for your criterias of hotel that you want to stay. Click "Search" button.(Figure 5)

Figure 5

Search Results

On "Search Results" page you will see 10 hotel matches for your criterias. They are ordered by location name. (Figure 6)

Figure 6

Order Options

Click the drop down menu to change the ordered options from the drop down menu. You can view your matches ordered by location name, hotel name, category or price range. (Figure 7)

Figure 7

Districts

If it is avaliable you can go to the web page of districts in that city or region. Click the name of district. (Figure 8)

Figure 8

Hotel Bar

On the hotel bar you can see the hotel's name, location, category, price per person in standart double room and "Book Now" , "View Details" buttons. (Figure 9)

Figure 8

If you click on the hotel name or "View Details" button, you can view details of the hotel. If you click "Book Now" button, you go to the "Prices and Booking" web page.

"View Details" Web Page

On this web page you can view all details of the hotel. Address, Room Details, Dining Details, Meeting Details, Facilities, Leisure and Sports, Nearby Activities, Location. (Figure 10)

Figure 10

Hotel's Pictures

If it is avaliable you can see more pictures of hotel. Click "More pictures" below main picture of hotel. (Figure 11)

Figure 11

Toolbar

You can use usefull links at bottom. "Currency Converter" helps you to convert type of currency to another. If you click on "Calculator" you will use a simple calculator. You can directly print "View Details" page with click on "Print Page". You can also send this page to somebody else via e-mail with click on "Send to Friend" (Figure 12).

Figure 12

Going to "Prices and Book Page"

If you want to book this hotel. Click on "Check Prices" button (Figure 13).

Figure 13

Prices Page

On this web page you can view all prices of hotel. You have to enter number of rooms and number of adults per room into the box, select the check-in date and choose free airport transfer service option. If you choose no Free Airport Transfer option you won't enter your flight details on next page. Then Click continue to fill the reservation form. (Figure 14)

Figure 14

Booking Page

Above you can see the hotel's name, check-in date, number of nights and your rooms with total price. (Figure 15)

Figure 15

And then you have to fill the reservation form correctly. Firstly you have to fill your personal information. First Name, Last Name and Telephone fields are required. Then you have to fill your flight details for free airport transfer service. For payment you can have 2 options. You can enter your credit card details into the boxes, or you can fax your credit card details to us. This page is encrypted for security with SSL 128 bit Certificate. Then if you have remark or question about process or hotel you can fill "Remarks" box. Then click "Book it" button. All information on this page will also send via e-mail to your e-mail adress. Our staff will contact you via e-mail as soon as possible for confirmation. (Figure 16)

Figure 16

If you cannot find the answer to your question or wish to discuss other matters with Turkey Hotel List, please contact us